What all information do we collect?
In order for a satisfactory consumer experience and for all transactions to properly take place, Zori World collects the user’s name, shipping address, email address and the IP address of the user’s computer. Our payment gateway has been provided by Razorpay, which is an PCI-DSS compliant which means that the customers’ sensitive payment information like their CVV, pin or password will never be saved.
What do we do with your information?
- Email marketing: With your permission, we may send you emails about our store, new products and other updates. No email marketing will take place if you unsubscribe from our virtual newsletters.
- Bringing improvement and grievance redressal: There are times when you may voluntarily provide information to our forum. This occurs when you provide us with your feedback or inform us of any queries or grievances through e-mails, social media platforms, letters or telephone calls or when you voluntarily agree to take up any survey being conducted by us. We use this information to respond to your query and to keep track of customer feedback.
- Navigation information: Even if one does not make a purchase on our site, we have the ability to track the usage of our web site, including the server from which the site was visited. This information is not used to track information about individuals, but is used on an aggregate level to customize our site, improve the on-line experience and plan advertising and promotions.
- Internet Database: Zori World has created an Internet database to allow consumers to store their shipping and billing information, track the status of their order, list previous orders and retain email preferences. Registration is entirely voluntary and you can correct or delete the information at any time. This information is accessed through the "My Account" section of the site.
Do we share the collected information with anyone?
We may share the personal information, provided by you to us, with other corporate entities, joint ventures, business affiliates, agents and third parties for us to provide you access to our services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing, advertising activities and transactions with the customers, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We will take reasonable efforts to ensure that the third parties and agents employed by us for the purposes of the Website maintain confidentiality with respect to the personal information provided by the users. We do not share any personal information with any third parties for their own advertising and marketing purposes (not in furtherance of their business with Zori World) without your explicit consent.
Company may disclose your Personal Information to such extent, as the Company may deem necessary for you to enter into commercial transactions
Can I have the personal information given by me to Zori World deleted?
If You wish to have the Personal Information that You have provided to us deleted, You can always do so by sending a request to us on the e-mail id of our Customer Services department provided at the bottom of this page. You may note that deletion of certain Personal Information may lead to cancellation of your registration with the Website and your access to certain features of the Website.
Security and Storage of collected data
Please note that the transmission of information over the internet is never completely secure. We have employed reasonable security measures to prevent unauthorized access of the data collected by us. However, though we strive to protect your personal data to the best of our capacity, we cannot fully guarantee its security while being transmitted to our site; therefore, any transmission would be at your own risk.
Phishing and identity theft are of great concern to Zori World. To help protect you from identity theft and its consequences, we want to clearly state that we do not and will not, at any time, request your credit/debit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. If such an incident happens, do not give out your information and kindly report the communication you received to us at firstname.lastname@example.org